Traditional emphasis on quality

Users of ARQA Technologies products and services can get technical support by any convenient way — by e-mail, either phone («hot line») or via the QUIK user’s forum. Technical support includes:

• Advising on the system operation and management
• Assisting in the processing recovery in case of failure
• Software upgrading

Currently the clients of the company can take two types of training seminars:

• «QUIK administration» is a workshop for staff of banks and investment companies that is responsible for technical support of QUIK system,
• «Management of clients’ positions in QUIK» is a workshop for staff of banks and investment companies that is responsible for clients’ support, risk-management and back-office operations.

The practice of carrying webinars has recently been introduced in the company:

• training online workshops on QUIK administration for groups of up to 20 participants,
• online presentations for banks and investment companies about ARQA Technologies products and services,
• individual training webinars for one or a few people from the client companies.

With requests about organization and participation in seminars and webinars and also about viewing records of held webinars, please, refer to Sales & Marketing Department.

Phone: +7–383–2191619
E-mail: sales@arqa.ru